Sunday, May 17, 2009

Golden Pillow 933

Dear Mr. Tong Lee Song (Managing Director),

We'd tried your famous Golden Pillow Curry Chicken Bun and must say it was really delicious. The gravy was thick and there was so much bread that we couldn't finish it (my mom fed it to the birds). For $12.80 (discounted to $12.30) the meal-for-two/three was really worth it.

However, we've got a major gripe here about the location of your 'shop' (read: factory). On your website, under Our Menu, it says Chef's Recommendation, Appetizers & Fried Dishes, Salad and Dessert, so we naturally assumed you were running a restaurant. But we didn't descry the words Our Delivery Products above them - our bad - and went on a wild goose chase to look for your place, which we understood had been relocated from South Bridge Road (near Maxwell Food Centre) to Enterprise One at Kaki Bukit. Very inaccessible!

As it turned out we were seriously misled/mistaken. Your 'shop' was in fact really a factory for take-outs and deliveries. Feeling stupid and shortchanged, we nevertheless went ahead and ordered the aforementioned set to be cash-and-carried home - via bus then MRT - although we're sure it would be our first and last time.

Regards,
Less-than-satisfied Customer

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